If the item you purchased is damaged upon receipt, just contact Sonoma Lavender Shop within 5 days of delivery to let us know. We will give you further instructions at that time.
If you are returning for any other reason, the item must be returned in it's original condition, unused, within ten days of receipt of product. No COD's will be accepted. You will receive a full refund minus shipping and handling plus a 10 percent re-stocking fee.
If you have been given a Sonoma Lavender product as a gift, please be aware that we will only accept returns or exchanges if the product was purchased on our website.